Kies Note 4
There could be a lot of things that may result to Samsung KIES not being able to detect Galaxy S4 when connected to a computer. While the problem is common and easy to fix, it is very annoying especially when you need to backup or restore your data to or from your computer.
Samsung KIES cannot detect the Galaxy S4 if one of the following happens:
- The USB drivers became corrupt.
- KIES installation had an error.
- The USB/data cable is broken.
- The phone is defective.
- The computer has issues with its hardware.
- The owner recently updated the phone.
Kies is available in several versions and editions, depending on the specific Samsung device and the OS it is running. Kies (currently in version 2.6.4.200435) supports devices with Android 2.1 through 4.2. Kies3 (version 3.x) supports devices with Android Jelly Bean (4.3 and up). Trying to use Kies with newer devices, or Kies3 with older. Version Download; Kies 2 (PC) Supported Models: Galaxy S4, Note 3 and older Models released before Sept,2013. Download KIES: Kies 3 (PC) Supported Models: Galaxy S6, Note 4 or newer and devices running Android 4.4 KitKat, Lollipop 5.0 / 5.1 and Marshmallow 6.0. 15% BFCM Sale 3 Series 4 Series Best Sellers Carbon Fiber End Of The Year 2020 F22 228 N20 F22 228 N26 F22 230 B46 F22 M235 N55 F22 M240 B58 F30 F30 320 B48 F30 320 N20 F30 328 N26 F30 330 B46 F30 335 N55 F30 340 B58 F30 AH3 N55 F32 F32 428 N20 F32 428 N26 F32 430 B46 F32 435 N55 F32 440 B58 F87 M2 N55 F87 M2C S55 Kies Carbon Mirror Caps Newly. While trying to install new firmware on my Galaxy Note 4, I encountered this error 'Firmware Upgrade Encountered an Issue. Please Select Recovery Mode in Kies'. Windows 8 N and Windows 8 KN editions require Microsoft's 'Media Feature Pack' which includes Windows Media Player and its corresponding support software. 'Media Feature Pack' is available from Microsoft homepage (www.microsoft.com). Note 2: If using Kies with Windows 8 operating systems.
Software-related problems (numbers 1, 2 and 6) can easily be fixed but problems that directly concern the hardware (numbers 3, 4 and 5) may need more in-depth knowledge to fix or may require the intervention of an expert or a technician.
Fixing Software-Related KIES Problems
The installation of Samsung KIES is easy to do, many would say. However, for some reason, there are times when the process fails. If this happens, it’s either KIES won’t launch or result to errors whenever a Samsung smartphone (in this case, the Galaxy S4) is connected to the computer. More often than not, it’s the drivers that are compromised that’s why even if the hardware is working and properly connected to the computer, they just wouldn’t be bridged because it’s either the driver, which serves as the bridge, does not exist or was corrupted during the installation.
How would you know if the problem is with the drivers?
Connect your Galaxy S4 to your computer using the original USB data cable. If it says that the device or USB is not recognized, then you need to reinstall the drivers. You could try to automatically search for the drivers online by going into the Device Manager and update the drivers from there. You could also install Samsung KIES if you haven’t already. The application offers a connection troubleshooter so you should try that first before going further. Here’s how…
- Disconnect the device from your computer.
- Close KIES and reboot both your computer and phone. (Yeah, I know it sounds dumb but rebooting your devices, oftentimes, solve a lot of problems.)
- Once the computer and the Galaxy S4 are up, launch KIES and connect the phone to see if the connection is made. Otherwise, disconnect the S4 before doing the following step.
- Click Tools, and then choose Troubleshoot connection error.
- Click Start. The entire process would include installation of the drivers if the computer detects they’re not in the system and/or reinstallation if they are corrupt.
- Choose Yes on any installation warning messages.
- Once the troubleshooting process is finished, reconnect the phone to your computer and see if it works.
This procedure has been proven effective by many users already as far as failed KIES installation and corrupt drivers are concerned.
In case you recently updated your phone and this problem occurred, neither the reinstallation of the drivers nor the KIES connection troubleshooter can fix the problem. The only option left for you to do is to uninstall KIES from your computer completely and reinstall it.
Going About Hardware-Related Problems
Broken USB Cable. When you connect your device to your computer and the machine failed to detect that a new hardware was just plugged in, it’s a sign of a broken USB cord. But in order to confirm that you should connect the phone to another computer to see if it would also fail to detect the new hardware.
As a user trying to troubleshoot the problem, make sure the other end of the cable is attached firmly to your phone while the other to the computer. It is only then that you could confirm a connection couldn’t be established using the USB cable you have in your possession.
The next thing you should do is find another USB cable you could use to bridge a connection between the phone and the computer. You can borrow from your friends who have the same phone as you or you could buy one. So far, this is the most sensible solution you can do for your device.
Defective Phone. It would take a lot of troubleshooting and diagnosing before you can actually say your phone has a defect. Perhaps, the only person who could declare whether the device is in good condition or not is an authorized technician. If none of the procedures mentioned above works for you, then you should bring your phone to a tech so it would be diagnosed properly. If the tech says the phone is defective, you should be provided a replacement, which would solve all the problems you’re currently experiencing, of course.
Defective Computer. There is also a possibility that a computer is defective, or at least, its USB ports. But then again, it would take a lot of troubleshooting procedures to be able to say so. But more often, a fresh copy of the operating system would solve issues like this.
Tell Us Your Problems
For our readers who may have problems with their phones, we are open to your questions and suggestions. Email us at [email protected] and be as detailed as you can when you tell us your tech problems so we may be able to help you better.

The error can be easily fixed. This process shows We three solutions to fix firmware upgrade encountered an issue please select recovery mode in Kies and try again Galaxy. We can use the solutions to fix the problem on Galaxy S7/S6/S5/S4/S3/2/Note 5/4/3/2 and tablets.
Kies For Pc
Thousands of Samsung Galaxy users get this error when they are attempting to use Odin33/Kies to root, upgrade, downgrade their Samsung Galaxy devices, or flashing a custom ROM.
Contents
- 2 Method 2: Fix Firmware Upgrade Encountered an Issue Without Kies
Samsung Kies Note 4 Software Update
Method 1: Fix Firmware Upgrade Encountered an Issue With Kies
We can follow the lead of the error message and try to fix the “firmware upgrade encountered issue” error with Kies’ Firmware upgrade and initialization feature. Here are the specific steps.
Disk clean lite windows. Step 1. Download and install Kies on your computer. Run Kies and choose Tools > Firmware Upgrade and Initialisation.
Step 2. Check the model & serial number (S/N) of your Samsung Galaxy mobile.
- In case your mobile has a removable back cover, We can find out the model name and S/N after taking out the battery.
- In case We have registered your Samsung Galaxy device in Samsung.com, We can log in with your Samsung Galaxy Account and get the information.
- Or we can get the information from the box of the mobile.
Step 3. Enter the model name and the serial number of your Samsung Galaxy on Kies.
Step 4. Kies warn We that the firmware upgrade and initialization process erase all your data and settings and your mobile is updated to the latest firmware version afterward. Click OK to continue.
Step 5. The software will start download files for the firmware upgrade. When the firmware ROM is downloaded, you’ll see this window.
Step 6. Follow the instruction in the window to put your Samsung Galaxy mobile in recovery mode. Tick the checkbox and click “Start Upgrade”.
Step 7. Wait patiently until We see “Emergency recovery of firmware completed”. Please don’t disconnect your mobile with the computer during the process.
In case the Odin failed to flash Samsung Device or show you error like Please get the approval to use factory binary (Pit) .You can also fix it. you need to select extra setting on Odin and then tick on Nand flash. It will fix the error temporarily.
Now “firmware ROM upgrade encountered issue” error should be gone. However, all data and settings also are gone on your Samsung Galaxy device. In case We don’t want to lose important data or find upgrading firmware with Kies is too troublesome, We can try the following two methods to fix “firmware upgrade encountered issue” error without Kies.
Method 2: Fix Firmware Upgrade Encountered an Issue Without Kies
The first method that we introduce in this Method is a super simple one: using FonePaw Broken Android Data Extraction to unblock Samsung Galaxy mobile in one click.
The software can fix Samsung Galaxy devices with system errors caused by upgrade/root failure, for example, fixing the Samsung Galaxy mobile stuck at Download mode, boot screen, black screen, and others. And recently some mobile users discovered that it can be a solution for fixing firmware ROM upgrade encountered issue on Samsung Galaxy.
This works for Samsung Galaxy S6/S5/S4/Note 5/Mote 4/Note 3/ Tab Pro 10.1.
Download
- Step 1. Download and install Broken Android Data Extraction on PC and connect your Samsung Galaxy mobile to PC with the USB cable.
- Step 2. Run the software and choose the Broken Android Data Extraction > Fix Samsung Galaxy device. till there is no option for “firmware upgrade encountered an issue” error, choose Others, and click Next.
- Step 3. Enter the model name and number of your Samsung Galaxy device. The software downloads a suitable recovery package according to the information that We provide. Therefore, it is important that We have entered the correct model name and number.
- Step 4. Follow the instruction of the software to put your Samsung Galaxy mobile in Download mode with Volume down + Home + Power buttons.
- Step 5. The software begins to download the recovery package and fix the Samsung Galaxy device. When the repair is complete, your mobile restart and be back to normal.
Now your mobile is back to normal and all the data and settings are safe and sound on your mobile.
Fix Firmware Upgrade Encountered an Issue Using Odin3
In case of Broken Android Data Extraction doesn’t support your Samsung Galaxy device, We can use Odin33 flash tool to manually flash new firmware and fix the firmware upgrade issue. Flashing a ROM also deletes all data on your Samsung Galaxy device.
Note: This method would erase all your mobile data so here suggest We back up your data firstly or move to the last Method with Broken Android Data Extraction.
- Step 1. Download suitable firmware for your Samsung Galaxy device from combinationfirmware.com and unzip the package.
- Step 2. Download Odin33 on your mobile.
- Step 3. Put your Samsung Galaxy mobile into Download mode and connect the mobile to your computer via USB connection.
- Step 4. Run Odin33 and click AP/PDA. From the downloaded package, select the tar.md5 firmware file.
- Step 5. When Odin3 has added the file, click the Start button. It could take a while for Odin3 to flash new firmware on your Samsung Galaxy device.
- Step 6. When We see the Pass! The message, the firmware flashing is done and your mobile automatically reboot.
In case We still have a question about fixing the “firmware upgrade encountered issue” error. Leave your question below.
FAQ – Samsung Odin failed during stock firmware flash.
How to fix firmware upgrade encountered an issue j210fYou can fix Samsung j210f by flash stock firmware. In case you flash a single file some time it doesn’t work. You may have to flash 4 files to fix the Samsung Galaxy j210f please select recovery mode in Kies and try again Galaxy.
Can i solve Samsung Phone Stuck in Odin Mode?while flash Samsung mobile with a firmware file flashing stop in the middle and you will see Odin mode now you have to flash it with 4 files.
Kies Note 4
Can i solve firmware upgrade encountered an issue s4, g530h, s7392Yes, it is possible to fix this issue when you failed to flash with Odin file. some of this it also issues by Samsung USB cable you need to use a new USB cable.
How to fix Samsung Odin failed during stock firmware flash?
Note 4 Caracteristicas
When you flash Samsung s7582 after flash failed you may see please select recovery mode in Kies and try again you can fix this issue in Samsung galaxy tab 3 also.
